Partner Success Coordinator– The Parish Group

The Parish Group is a 37-year-old higher ed marketing agency nestled in downtown Asheville, NC. Our artsy loft in a historic building overlooks Pack Square and houses a team of creatives and strategists in an energized work environment.

Who We’re Looking For:

We seek a Partner Success Coordinator with experience in client and partnership management, workflow optimization, and product quality control. In this role, you will be responsible for coordinating various projects, communicating with clients and cross-functional teams, tracking action plans and timeframes, and monitoring product quality standards. Onsite participation is expected and required.

Specific Responsibilities and Skills Include:

1. Project Coordination
   1. Oversee a project’s planning, organization, and successful completion
   2. Ensure that projects are completed on time and meet quality standards
   3. Assess and refine production processes
   4. Proficiency with Monday.com or similar project management softwares
   5. Excellent organizational skills
2. Client Partnership
   1. Kick-off and weekly meetings with partners to identify and define project requirements, scope, and objectives
   2. Notes and progress tracking
   3. Gather and evaluate requests for proposals (RFPs)
   4. Excellent communication and customer-service skills
3. Cross functional team leadership
   1. Provide detailed updates to team members and create internal meeting agendas
   2. Serve as a liaison between clients and team members
   3. Facilitate communication and cooperation between team members
   4. Organize workflow and tasks, including RFP responses
   5. Excellent communication and mediation skills

Desirable skills:

• Microsoft and Adobe suites
• Higher education admissions and/or financial planning
• Print and direct mail process
• CSR and client contact
• Ad/Creative agency

Benefits:

• Competitive compensation
• Covered parking
• Insurance stipend
• Profit sharing
• 401k and Roth IRA company contributions after one year of employment
• Unlimited PTO